Effective Date: 02/20/2022 |  Last Updated: 03/12/2026

Please read these Terms and Conditions carefully before using the Karis Care Services website or engaging our services. By accessing our website or using our services, you agree to be bound by these terms.

1. About Us

Head 2 Head, Inc. dba Karis Care Services ("Company," "we," "us," or "our") provides non-medical personal care and companion services. Our offices are located in Virginia. By engaging our services or using our website, you agree to these Terms and Conditions.

2. Services

Karis Care Services provides non-medical in-home care services, including personal care assistance, companionship, and related support. Our services are non-medical in nature. We are not a health plan, health care clearinghouse, nor a licensed health care provider as defined under the Social Security Act.

Specific terms of care services, schedules, and responsibilities are governed by the individual service agreement entered into between Karis Care Services and each client.

3. Website Use

This website is intended for informational purposes. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

  • Use the website in any way that violates applicable laws or regulations;

  • Transmit any unsolicited or unauthorized advertising or promotional material;

  • Attempt to gain unauthorized access to any part of the website or its related systems;

  • Use the site in any way that could disable, damage, or impair its functionality.

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Head 2 Head, Inc. dba Karis Care Services and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Privacy

Your use of this website and your engagement with our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

6. Confidentiality

All information shared with Karis Care Services in the course of receiving services is treated as confidential. All caregivers and staff members sign confidentiality agreements. We are committed to maintaining the privacy of client personal and medical information in accordance with our internal policies and applicable law.

7. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. Karis Care Services does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Informational content on this website does not constitute medical advice.

8. Limitation of Liability

To the fullest extent permitted by law, Head 2 Head, Inc. dba Karis Care Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services, except as required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. Karis Care Services has no control over the content or practices of third-party sites and accepts no responsibility for them.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to this website with a revised effective date. Continued use of our website or services after any changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Virginia.

12. SMS / Text Messaging

By providing your mobile phone number and opting in to receive text messages from Karis Care Services, you consent to receive SMS communications from us. Message types may include:

  • Appointment reminders and scheduling updates;

  • Service-related notifications and care updates;

  • General information about Karis Care Services;

  • Responses to inquiries submitted through our website or staff.

Message Frequency: Message frequency varies based on your interaction with us and the nature of your services. You may receive up to [X] messages per month.

Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

To Unsubscribe: Reply STOP at any time to opt out of text messages. You will receive a one-time confirmation that your opt-out request has been processed. After that, no further messages will be sent unless you opt back in.

For Help: Reply HELP to any message for assistance, or contact us directly at:

  • Email: [INSERT SUPPORT EMAIL]

  • Phone: 540.573.2251 (Roanoke)  |  540.698.4016 (Daleville)  |  434.278.7610 (Lynchburg)

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

For information on how we handle data collected through SMS communications, please review our Privacy Policy.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • Roanoke: 6349 Peters Creek Road, Roanoke, VA 24019  |  540.573.2251

  • Daleville: 1326 Roanoke Road, Daleville, VA 24083  |  540.698.4016

  • Lynchburg: 2085 Langhorne Road, Lynchburg, VA 24501  |  434.278.7610